Workforce Solutions of the Coastal Bend
 
 
 

Auxiliary Aids and Services

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  • Accessible Workstation - At least one computer workstation is universally accessible for customers with disabilities. Accessible workstations include height-adjustable tables for use by wheelchair users.
  • Large Monitor - A 19 to 21-inch monitor is available for people with low vision, providing increased character size and a clearer image.
  • Screen Enlargement Capability - The accessible workstation has software installed that allows users with low vision to enlarge the print on the monitor's screen
  • Voice Output Capability - For people with visual disabilities and reading limitations, the accessible workstation has software installed that can "read" text on the screen and convert the text into voice output. The computer has a headphone jack and headphones (available upon request).

  • Flatbed Scanner - The center has a scanner that can convert a paper document into electronic format.
  • Trackball - The accessible workstation has a trackball as an alternative to a mouse.
  • Large Print Keyboard - For people with a variety of disabilities, the accessible workstation has a large print keyboard.
  • Customer Access - Customers have universal access to center presentations, discussions and workshops. (Staff can make audio recordings of written material for the people who are blind and/or have low vision.)
  • Tape Recorder - A tape recorder is available for customers who have difficulty taking notes.
  • Equal Opportunity Officer - This Workforce Career Center has an Equal Opportunity Officer who is a senior level employee as required by WIA regulations. Services, programs and facilities are reviewed at least annually to ensure that our Workforce Career Center and its services are nondiscriminatory and provide equal opportunity for customers with disabilities.

Deaf and Hard of Hearing

  • We will secure a qualified sign language interpreter, where necessary, in a timely manner.
  • Designated employees know how to use a TDD/TTY and the telephone relay service.
  • IP-relay.com is also available online.
  • VCRs and TV monitors have closed caption capability.

Blind and Visually-Impaired

  • Materials are available in electronic format in order for them to be accessed through a screen reader or magnifier such as ZoomText.
  • Upon request, documents can be transcribed into ASCII format.
  • Documents can be enlarged for individuals who prefer documents with larger prints.
  • ZoomText Reader/Magnifier software has been installed in the accessible workstation computer.
  • The accessible workstation computer has a Large Print Keyboard.

Cognitive Disabilities

  • We will offer assistance with and/or extra time for the completion of forms and written instructions.
  • We will repeat instructions, provide information in a slower voice, use simple sentences and words and
    use graphics, e.g., symbols, pictures.
  • We will provide a quiet environment for people to read materials.

Mobility Impairments

  • We will provide a clipboard as a writing surface if counters or reception desks are too high and come around to your side of the desk/counter during interaction.
  • The accessible workstation computer has a trackball.

Speech Impairments

  • If we do not understand something, we will not pretend to understand. We will ask you to repeat what you said and
    then we will repeat it back.
  • We will ask questions that require only short answers or a nod of the head.
  • If we have difficulty understanding you, please let us know if you prefer writing or sitting at a computer screen as an alternative.
 

Equal Opportunity Employer/Program

Auxiliary aids and services are available upon request to individuals with disabilities.
Relay Texas: 1-800-735-2989 (TDD) and 1-800-735-2988 or 7-1-1 (Voice).
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